TalkingHeadz with Paul Jarman of NICE inContact

Dave and Evan chat with Paul Jarman, CEO at NICE inContact. Paul is a pioneer of the CCaaS, movement. Paul was instrumental in guiding inContact from its roots in telecommunications to its leadership position in the cloud-delivered contact center sector. He has been a part of every major enhancement the company has made since 1997.Mr. Jarman has spent his career building a service-driven business focused around both customers and employees, resulting in a strong corporate culture with high retention rates of both groups. Prior to joining inContact, Paul was an executive with HealthRider, Inc. Paul holds a Bachelor of Science degree in Accounting from the University of Utah.