TalkingHeadz With Ryan Hollenbeck of Verint

Dave and Evan chat with Ryan Hollenbeck, Senior Vice President, Global Marketing and Customer Experience at Verint. Ryan Hollenbeck is responsible for driving global corporate marketing, solutions marketing, marketing communications and operations, analyst and public relations, and sales enablement. Ryan also serves as executive sponsor of the Verint Customer Experience Program that focuses on gathering a deep understanding of the customer journey and translating that information into actionable insights.We cover actionable intelligence, the difference between WFO and WEM, how the pandemic impacted Verint and its customers, and so much more.