TalkingHeadz with Scott Johnston of Google episode artwork

EPISODE · Feb 18, 2019 · 38 MIN

TalkingHeadz with Scott Johnston of Google

from Leapfrog CX Strategies · host Dave Michels

In this TalkingHeadz, Dave and Evan hangout with Scott Johnston, Director of Product Management at Google. Among Scott's responsibilities are the communications and collaboration applications within G Suite which includes Hangouts Meet, Hangouts Chat, and Google Voice. We discuss all of those as well as other things G including new leadership, Chromebooks and the Jamboard. 2019 is expected to be a big year for Google with regards to enterprise communications and collaboration. The Hangouts Classic app will be replaced with two separate apps: Hangouts Meet (for conferencing) and Hangouts Chat (for messaging). Additionally, Google will be launching Google Voice as an integrated, optional UCaaS service. Google has quietly become not only an enterprise vendor, but a comprehensive one. The anchors are Google Cloud services for workloads and G Suite for workflow or office productivity. G Suite communications includes Hangouts and Voice. Google also has a number of additional communications services including Google AI for Contact Centers, room systems for conferencing, Duplex chatbots, Google Fi wireless service, and an arsenal of endpoints (Chrome browser, ChromeOS, and Android). 

Episode metadata supplied by the publisher feed · Published Feb 18, 2019

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In this TalkingHeadz, Dave and Evan hangout with Scott Johnston, Director of Product Management at Google. Among Scott's responsibilities are the communications and collaboration applications within G Suite which includes Hangouts Meet, Hangouts Chat, and Google Voice. We discuss all of those as well as other things G including new leadership, Chromebooks and the Jamboard. 2019 is expected to be a big year for Google with regards to enterprise communications and collaboration. T...

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TalkingHeadz with Scott Johnston of Google

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