TalkingHeadz with Vasili Triant of Cisco

Dave and Evan meet with Vasili Triant to better understand how and why contact center has become such a priority at Cisco. Vasili brings a tremendous amount of sector experience to Cisco. He shares what's changing in the industry, how collaborative Cisco is in terms of its R&D, and why all the execs left ShoreTel. Vasili Triant serves as Vice President and General Manager of the Cisco Contact Center Group. Vasili brings Vasili resides in Austin, Texas with his wife and family of eight kids. He volunteers with the Lake Travis Youth Sports Association where he is a Board Member and has coached football and baseball for the past six years. Vasili has a Bachelor in Business Administration from the University of San Diego.