Taylor Swift slid into Shelby's DMs and Southwest ruins our lives!

The Vocal Lab Podcast — This week, Jason, Shelby, and Carlos get a little salty about Southwest’s so-called “customer experience upgrades.” From luggage limits to seat shuffles, we’re not exactly buying the “friendly skies” vibe. Then we lighten it up (kind of) with Taylor and Travis’s engagement — and how Taylor’s once again proving she’s running the entire pop culture universe.A little sass, a little shade, and a lot of laughs — only on The Vocal Lab Podcast.