TCRX 024: Patrick O'Connell

May 9, 2018 Chef Patrick O'Connell Chef Rock and Chef Patrick O'Connell at The Inn at Little Washington               Rock Harper chats with Chef Patrick O'Connell about his secrets to success and much more!     EPISODE 24: 40 YEARS OF EXCELLENCY   Chef Patrick O'Connell has had just about every award a chef can possibly have. James Beard Award? Check. Best restaurant in The Washington Post? Check. Le Chef Magazines Top 100 in the world? You better believe it. CLICK HERE FOR MORE OF HIS MOST NOTABLE ACCOMPLISHMENTS He is one of the greatest chefs of our time and his accomplishments could be the subject for a feature film. Can you tell that I'm I fan? Well, I am. It was tough for me to stay poised and not be a fan boy on this interview, folks. I'm sitting across from someone the chef that was the standard 20 plus years ago when I was a teen in high school. And he served be the best cookies and coffee I've had in life. I hope you find the conversation fulfilling and valuable. Welcome to Season 2 of The Chef Rock Xperiment. SUBSCRIBE TO THE CHEF ROCK XPERIMENT! Watch the trailer for the upcoming visual, Shift Drink at rocksolidfood.com/shiftdrink SECRET — PRIORITIZATION TECHNIQUE Whatever the guests need that day, in that moment, becomes the priority.   COULD HAVE RUINED YOUR BUSINESS — BUT NOW —  AN INVALUABLE LEARNING EXPERIENCE An early loan OF $1,500,000.00 on the expansion of The Inn got called in. It was Monday and the bank wanted the money back by Friday. QUOTABLE “...understand that the real challenge is intuiting the guest-entering into their mind and being flexible enough to realize that the joy and the pleasure for yourself  is succeeding and being able to take a hundred different people and hit that button with each one of them...you really train your mind to not to think about yourself as get into the head of the guest.” HOW HE MEASURES THE GUEST EXPERIENCE? “We attach a mood rating to everyone who comes-1 to 10...It has to be a 9 or above before they depart.” WHAT ONE STRATEGY OR “RECIPE” WOULD COMPOUND INTO BIG WINS FOR BUSINESS OWNERS? Influential client relationships are versed in loyalty, commitment, and trust. WHAT DID THE LESSONS IN ADVERSITY TEACH YOU? "These periods would produce in me a huge burst of adrenaline. And when that hit me, I could pretty much do anything. And knowing that I had this reserve of this incredible adrenaline, made me feel like 'bring it on!'" HOW BEST TO CONNECT WITH CHEF PATRICK O'CONNELL: http://theinnatlittlewashington.com His Facebook Page A Magnificent Dream with Patrick O'Connell-The Inn at Little Washington 40th Anniversary  An Evening with The Inn at Little Washington-The National Museum of American History Amazon Links to his books: The Inn at Little Washington: A Magnificent Obsession <a href=...