TdC 331: 5 Armadilhas em comunicação - más notícias e outros cenários

Marcela Belleza, Tiago Arnaud e Flávio Barbieri discutem 5 armadilhas (erros) comuns em comunicação na prática médica e como evitá-las.Referências:1. Vogel D, Meyer M, Harendza S. Verbal and non-verbal communication skills including empathy during history taking of undergraduate medical students. BMC Med Educ. 2018;18(1):157. Published 2018 Jul 3. doi:10.1186/s12909-018-1260-9 2. Riess H, Kraft-Todd G. E.M.P.A.T.H.Y.: a tool to enhance nonverbal communication between clinicians and their patients. Acad Med. 2014;89(8):1108-1112. doi:10.1097/ACM.00000000000002873. Campos VF, et al. Comunicação em cuidados paliativos: equipe, paciente e família. Revista Bioética. 2019;27(4):711–804.  4. Patel AA, Arnold RM, Taddei TH, Woodrell CD. "Am I Going to Die?": Delivering Serious News to Patients With Liver Disease. Gastroenterology. 2023;164(2):177-181. doi:10.1053/j.gastro.2022.11.0065. Roter DL, Hall JA, Kern DE, Barker LR, Cole KA, Roca RP. Improving physicians' interviewing skills and reducing patients' emotional distress. A randomized clinical trial. Arch Intern Med. 1995;155(17):1877-1884.6. Fujimori M, Uchitomi Y. Preferences of cancer patients regarding communication of bad news: a systematic literature review. Jpn J Clin Oncol. 2009;39(4):201-216. doi:10.1093/jjco/hyn1597. Paladino J, Bernacki R, Neville BA, et al. Evaluating an Intervention to Improve Communication Between Oncology Clinicians and Patients With Life-Limiting Cancer: A Cluster Randomized Clinical Trial of the Serious Illness Care Program. JAMA Oncol. 2019;5(6):801-809. doi:10.1001/jamaoncol.2019.02928. James L. Hallenbeck. Intercultural differences and communication at the end of life, Primary Care: Clinics in Office Practice, Volume 28, Issue 2, 2001, Pages 401-413, https://doi.org/10.1016/S0095-4543(05)70030-0.9. Timothy Gilligan et al.  Patient-Clinician Communication: American Society of Clinical Oncology Consensus Guideline. J Clin Oncol 35, 3618-3632(2017). DOI:10.1200/JCO.2017.75.231110. Manual de cuidados paliativos / Maria Perez Soares D’Alessandro (ed.) ... [et al.]. – 2. ed. São Paulo: Hospital Sírio-Libanês; Ministério da Saúde, 2023.11. Forte DN, Stoltenberg M, Ribeiro SCDC, de Almeida IMMO, Jackson V, Daubman BR. The Hierarchy of Communication Needs: A Novel Communication Strategy for High Mistrust Settings Developed in a Brazilian COVID-ICU. Palliat Med Rep. 2024 Feb 9;5(1):86-93. doi: 10.1089/pmr.2023.0070. PMID: 38415076; PMCID: PMC10898234.