Technology’s Evolving Role in Improving Patient Experiences

Craig Joseph MD, FAAP, FAMIA, is our guest this week on the Healthcare Experience Matters Podcast for a candid discussion on technologies’ evolving role in improving patient experiences and fighting burnout among healthcare workers. As an accomplished speaker on this topic, Dr. Joseph highlights the importance of designing technological solutions in healthcare with a human-centered approach, focusing on how humans think and behave. Throughout this episode, Dr. Joseph shared insights from his book, “Designing for Health, The Human-Centered Approach,” which emphasizes the need for intentional design in healthcare to prevent common mistakes. With a career spanning nearly three and a half decades, Dr. Joseph has aimed to leverage technology to improve the interactions between physicians and patients as a recurring theme throughout his entire professional journey. Dr. Joseph is a pediatrician by training. He holds certifications from the American Board of Pediatrics and the American Board of Preventive Medicine, specializing in Clinical Informatics. Learn More: https://healthcareexperience.org/technology