THA 022: Hiring for Team Dynamics

from Town Hall Academy Hosted by Carm Capriotto: Automotive Aftermarket Professional

Learn from your industry peers in a round-table forum. Get new ideas, perspectives, trends, insights, best-practices and expertise from aftermarket professionals. Watch like a DOCUMENTARY … Learn like a SEMINAR. Helping automotive aftermarket professionals improve; one lesson at a time. Academy Panel: Dwayne Myers is a partner in Dynamic Automotive in the greater Maryland area. Dwayne invests time in the industry with the Auto Care Association and serves on the education committee with CCPN (Car Care Professional Network). Dwayne was recently honored as one of only 17 outstanding individuals that qualified for the prestigious 2017 World Class Technician Award presented by The Auto Care Association and ASE. He is very passionate about hiring and sustaining a strong and engaged team. Dwayne was on the podcast in episode 2, 3 and 4 with his partners Jose Bueso and Lee Forman and on a Round Table discussion on Technician Training in episode 59, and on a Supplier Needs Roundtable (118). Dwayne and I spend some special time in episode 222 as we talked about his 2017 World Class Technician honor and listen to Dwayne in the Academy on Improving Employee Loyalty. Ryan Clo owner of Dubwerx in Cincinnati, OH is an eighteen-year veteran in the Automotive Service industry. He is a multi shop owner and has automated his business that gives him time to consult. Ryan consults for the Institute of Automotive Business Excellence providing guidance to automotive businesses including on-site evaluations, off-site coaching, business plan development, and one-on-one coaching with owners and staff....

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What this episode covers

What would you do differently if you knew you could never fire anyone? Hiring the right team member continues the culture and team dynamic in your business. Hiring the wrong person can crash your culture and create friction in your team. You need to hire slow and fire fast and hire for attitude, not aptitude; because we usually fire for attitude. This team of aftermarket professionals brings their experience along with great advice on how to hire smart and for the long term.

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THA 022: Hiring for Team Dynamics

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This episode was published on August 10, 2017.

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