That Sounds Oversensitive

Scott Warrick joins Pandy in a discussion regarding oversensitivity in the workplace. How many complaints do you get that seem personal and only something this person would be offended by? How do you handle conversations involving overly sensitive people? They're in the workplace and they want to be heard. Scott brings his vast knowledge as a Labor Law Attorney complimented by his expertise with mental illness in the workplace to share ideas and recommendations for HR professionals dealing with these issues.