The 5‑Minute Tech Call: A Paid Phone Consult That Books Bigger Jobs

Many callers hang up when dispatchers can’t confidently describe scope or price—then pick the next company. This episode teaches a compact, low-friction Paid Phone Consult flow: offer a permission-first 5‑minute paid technician call (small fee applied to the job if booked) that lets a tech remotely triage, confirm likely parts, and set a clear scope and price anchor. Jeff walks through the exact intake language, a technician checklist for a fast remote diagnosis, a simple refundable-credit payment and refund policy, and two tech stacks (card‑on‑file token vs one‑tap payment link). You’ll get a conservative 7‑day pilot plan with concrete KPIs (consult adoption rate, consult→book conversion, avg ticket uplift, and net revenue per consult) plus two roleplay snippets so dispatchers and techs hear the tone. Practical, low‑tech, and designed for one‑ to two‑person shops that need clearer scope and fewer wasted truck rolls. Visit ProfitPulse.biz to download the Paid Phone Consult Kit and pilot tracker.