The 8-Step Patient Value Journey

Want to know how to attract and retain patients in today’s self-referral, consumer-focused world?The tech-savvy online patient has plenty of choices when it comes to deciding on their healthcare provider (insurance limiteations aside). As a result, attracting and retaining patients is much different than it was just a few years ago. Patients go through an 8-step journey before, during, and after they receive treatment from your office.In this episode outline how the 8-step Patient Value Journey helps you predictably transform potential patients into booked appointments and, eventually, promoters of your practice.