The 9 Shifts for Leaders in Professional Services episode artwork

EPISODE · Mar 1, 2026 · 11 MIN

The 9 Shifts for Leaders in Professional Services

from Professional Services Leadership · host Grant Herbert

Leadership is not what it used to be.Professional services leaders are operating in a fundamentally different environment. AI, disruption, and increasing complexity have created we call the Intelligence Age, and succeeding in this environment requires a new approach to leadership.In this episode, Grant introduces his 9 Crucial Shifts Leadership Framework, a roadmap developed from nearly two decades of working with professional services firms globally.These nine shifts help leaders move beyond transactional management and develop the transformational leadership capability needed for long-term success.This episode lays the foundation for a deeper exploration of each shift in the coming episodes.In this episode:• Why traditional leadership models are no longer sustainable• The three core areas of leadership development• The nine leadership shifts required for modern professionals• How to move from burnout-driven performance to sustainable success• Why your leadership identity shapes everything elseKey question to reflect on: Which of the nine shifts would most transform your leadership if you focused on it now?Professional Services Leadership Academyhttps://www.professionalservicesleadership.com

Leadership is not what it used to be.Professional services leaders are operating in a fundamentally different environment. AI, disruption, and increasing complexity have created we call the Intelligence Age, and succeeding in this environment requires a new approach to leadership.In this episode, Grant introduces his 9 Crucial Shifts Leadership Framework, a roadmap developed from nearly two decades of working with professional services firms globally.These nine shifts help leaders move beyond transactional management and develop the transformational leadership capability needed for long-term success.This episode lays the foundation for a deeper exploration of each shift in the coming episodes.In this episode:• Why traditional leadership models are no longer sustainable• The three core areas of leadership development• The nine leadership shifts required for modern professionals• How to move from burnout-driven performance to sustainable success• Why your leadership identity shapes everything elseKey question to reflect on: Which of the nine shifts would most transform your leadership if you focused on it now?Professional Services Leadership Academyhttps://www.professionalservicesleadership.com

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How long is this episode of Professional Services Leadership?

This episode is 11 minutes long.

When was this Professional Services Leadership episode published?

This episode was published on March 1, 2026.

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Leadership is not what it used to be.Professional services leaders are operating in a fundamentally different environment. AI, disruption, and increasing complexity have created we call the Intelligence Age, and succeeding in this environment...

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