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Jun 28, 2026 5 min

The AI Efficiency Trap with Robert Craven

from GYDA - Grow Your Digital Agency Hosted by GYDA - Robert Craven and Janusz Stabik

Measuring return on investment solely by hours saved creates pressure to lower prices. Agencies must instead reposition AI as a revenue multiplier for higher performance. Firms should move away from selling labour by, for instance, productising anonymised industry data and adopting Agent-as-a-Service models. This creates essential infrastructure integration rather than hourly commodity competition. Specialising in specific industries allows firms to build custom, high-value workflows. Innovation is now prioritised over simple task acceleration to ensure scalable business growth.

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