The AI Mirror: David Dean
from Market Impact Insights Hosted by Market Impact Insights
AI is not going to save you when a process breaks, a human is. In this episode, Dan Albaum sits down with David Dean, senior technology and business strategist and author of "An Inbox Between Us", to unpack what's really slowing down AI transformation efforts inside organizations today. David introduces AI as a "third presence" in the workplace, a new relationship alongside the one that already exists between employee and organization, one that takes time, trust, and intention to build. He breaks down the difference between a company's written contract (job descriptions, values, official process) and its unwritten contract (how the business actually runs day to day) and why the real ROI on AI investment is almost always hiding in the unwritten one. David also shares the personal wake-up call early in his career that shaped his leadership philosophy, and why he believes human ingenuity will ultimately win out in our evolving relationship with AI.
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