The Art of Crisis Leadership

Say the wrong word or forget to say anything during a time of a crisis can destroy your reputation and that of your organization. It can take many years to get that reputation back on track and that cost of not managing a crisis effectively can have a great impact on your customers, your organization's finances and even your career. We speak with global crisis leadership expert and author of The Art of Crisis Leadership, Rob Weinhold. Rob will help us understand how we can recognize a crisis and understand the anatomy of a crisis. Once we understand the anatomy of a crisis we can then begin to lead our organizations – and ourselves – through difficult times. We'll also learn about 'muscle memory' and how we can develop this to help our organizations and ourselves become stronger and more resilient when a crisis does occur. Crisis Leadership is an art after all.