The Business of Allied Health - Episode 2: Matt Pallozzi

Supported by CliniScribe AIIn this clip from the Business of Allied Health series, Barry sits down with Matt Pallozzi, practice owner of Instinct Health and Chair of the APA (Australian Physiotherapy Association) Victorian Branch Business Group. Matt shares his diverse career journey—from navigating the public hospital system and working in elite sports with the AFLW, to taking the leap into private practice.Tune in as Matt discusses the gritty reality of starting a clinic from scratch (including DIY plastering and working without a pay cheque for two years), the most critical metrics practice owners should be tracking, and a controversial piece of advice on why clinic owners need to check their ego and empower their staff.Timestamps:00:00 - Introduction to Matt Pallozzi and his dual life in sports and private practice02:15 - The public system vs. elite sports: Lessons from the AFLW04:45 - The "gritty" start: Building a clinic from scratch and two years without pay08:20 - Essential metrics: Tracking the numbers that actually move the needle11:50 - The leadership trap: Why checking your ego is the key to scaling15:10 - Empowering your team: Shifting from founder-led to staff-driven success18:30 - Final advice for clinic owners on resilience and long-term strategy