The Conversation Curve for Navigating Conflict

The latest episode of Healthcare Experience Matters, the official podcast of the Healthcare Experience Foundation (HXF) is a chat with Katie Owens (HXF co-founder and president) about the Conversation Curve™.  Simply put, the Conversation Curve™ is a conflict resolution model with a powerful purpose: it can guide a difficult conversation to a positive solution.  The Conversation Curve™ is a tool that provides a path to overcome barriers in communication. It has proven to be an effective means for teaching the value of true, two-way communication in tough situations. Conflict that goes without resolution can have a wave of negative impacts on our relationships, both professionally and in our personal lives. The risk of avoiding a difficult conversation can actually be the riskiest proposition of all. Learn more: https://healthcareexperience.org/conversation-curve/