The 'C's' of Crisis Management and Communications

Sometimes communicating the various facets of Business Continuity Management (BCM) can be difficult to do to those who aren't well-versed in the industry. We use our own terminology and concepts when communicating BCM - or Disaster Planning - and often that just creates more confusion for listeners. This episode will focus on several key words beginning with the letter C that can be used to help people understand what Crisis Management & Communication is and its importance in the overall BCM/DR world. Tune and see if your Crisis Management & Communications plans and protocols capture these C's.