The Custom Software Trap: Is Your Off-the-Shelf App Actually Killing Your Profit?

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why writing code alone is no longer enough to stay competitive. In 2026, businesses that rely on cheap workarounds instead of custom architecture often stall their own growth. Joining us is Zarko Mandic, Director at Novus Tech Group and VP of Technology at Karbon-X. With over 15 years of experience in platform architecture and digital strategy, Zarko helps organizations across Fintech, Healthcare, and Oil and Gas turn complex technical domains into streamlined products that drive measurable results. Key Highlights The Cost of Workarounds: When manual fixes become more expensive than building custom solutions.   Growth Hindrance Signals: Early signs that existing software is slowing the business down.   AI in Energy: How Novus transforms dark data into actionable insights for energy firms.   Decarbonization Strategy: How custom software simplifies carbon tracking and reporting.   Business Logic First: Why focusing on business logic over writing code delivers stronger outcomes. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.