The Customer is Always WRONG (Episode 21)

from Royal Flush Podcast · host Kyle McShane

Often times in a business, the phrase "the customer is always right" gets thrown around a lot. However, in this episode John breaks down why he thinks in certain industries the customer is always wrong. In most industries (some examples are pipe lining, car sales, etc.) the customer THINKS they know what they want, but it's on the service provider to ask qualified questions to gain context and find out what the customer NEEDS. Is the customer always right or is the customer always wrong? Check out our website to learn more about what we do: royalflushpipelining.com

Episode metadata supplied by the publisher feed · Published Sep 19, 2023

Embed this episode

Attribution link and audio player

Ready to play

The Customer is Always WRONG (Episode 21)

0:00 33:14

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

The Course Mentors Podcast The Course Mentors Hey there, future course creator! Ever feel like turning your know-how into an online course is like trying to solve a Rubik's cube blindfolded? Well, grab your headphones because "The Course Mentors Podcast" is here to be your secret weapon! Meet Aimee and Odette (that's us!), your new best friends in the course creation world. We've been in the trenches for over a decade, and for the last five years, we've been rocking the online course space. Now we're here to spill all our secrets in bite-sized, 15-20 minute episodes that'll fit perfectly in your coffee breaks. No fluff, no filler - just real, actionable advice that'll take you from "um, what's a landing page?" to "holy moly, I just hit six figures!". We're talking everything from crafting your course to marketing it like a pro and building a business that'll have you pinching yourself. Whether you're dreaming of ditching the 9-to-5 grind, adding a sweet extra income str

Frequently Asked Questions

How long is this episode of Royal Flush Podcast?

This episode is 33 minutes long.

When was this Royal Flush Podcast episode published?

This episode was published on September 19, 2023.

Can I download this Royal Flush Podcast episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!