PODCAST · business
Royal Flush Podcast
by Kyle McShane
Welcome to the Royal Flush Podcast; a show hosted by Southern New England's most experienced pipe lining company. Each week, we'll give you a look behind the scenes of our company. From new developments and exciting projects, to unique challenges and solutions we face. We'll dive into the operations of our business, new innovations in our industry and everything in between. We'll also explore current events in our world, whether it be national news, Rhode Island based news, or new developments in the trenchless world. We'll also sit down with local business owners in Rhode Island and Massachusetts, as well as industry experts from the trenchless world. As a Rhode Island based company, we believe in community and collaboration, and we believe these conversations will allow anyone to tap into a wealth of knowledge and insight from entrepeneurs within our networks. Discover the challenges they've faced and lessons that they've learned along their journeys and gain ac
Episodes
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Open House/Demo Day at Royal Flush (Episode 43)
We're hosting our first ever Open House/Demo Day at our shop in East Providence, RI! In this episode of the Royal Flush Podcast, John explains the inspiration behind us hosting this demo day and why it can be a great way to educate potential customers on our epoxy pipe lining technology. The goal...
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What to Know About Your Pipes (Episode 42)
In this episode, we break down some major questions we believe customers should know the answers to when they reach out to a company like ours to address their underground plumbing problems. What size is your pipe? What type of pipe is it? What is the access from your house, building, etc? How...
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Vac Trucks, Trailer Parks, Failure (Episode 41)
In this episode, we talk about a variety of topics. The first one being our new jet/vac truck and the services we can offer because of it. With our ability to jet and vac catch basins, combined with our new excavation division, we're able to offer more solutions to a customer's underground…
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Sump Pumps
In this episode, John breaks down sump pumps. What they are, what they do and how they work. Sump pumps are a great tool to prevent flooding in a home owner's basement, especially when the weather is as crazy as it has been in New England with all of the rain we've been getting. Check out our...
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What Causes Backups? (Episode 39)
In this episode, John and Kyle go over the most common causes of backups in residential and commercial situations, as well as some things to look for that may signal an impending backup. As a homeowner, the sewer pipes are just as important (and expensive to fix) as a roof, windows, etc. so we...
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Trenchless vs. No Dig: What's the Difference?
In this short episode, John breaks down the difference between the terms "trenchless" and "no-dig" as these are two commonly mistaken phrases in our industry. At Royal Flush, we do TRENCHLESS pipelining (otherwise known as CIPP) which does not necessarily mean "NO DIG" and that is exactly what we...
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What Causes Flooding? Storms Drains and Catch Basins Explained
There has been flooding in Rhode Island and Southern Massachusetts at an astronomical rate the last few years, as well as other places around the country. In this week's episode, John explains the reasoning for these floods, and how regular maintenance to town and city storm drains can bring an…
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Becoming a Blue Blood in Business (Episode 36)
John and Kyle sit down and talk about the parallels between business and March Madness. At Royal Flush, we want to become a "blue blood program" who hold a standard of excellence in business, and not a "Cinderella story" who makes one good run and is content. Check out our website to learn more...
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Subcontractors (Episode 35)
John and Kyle sit down and discuss subcontractors, what subcontractors are, and a specific scenario where a customer was experiencing problems with the sewer line at her house. In this scenario, the customer reached out to another company to line her pipes. This business doesn't actually do...
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Pipe Lining Explained (Episode 34)
In this episode, we talk about the pipe lining process. In a longer form piece of content, our goal is to go in depth describing and explaining why each of these steps may be necessary. John harps on the importance of step 1, the camera inspection. Identifying and understanding what is going on…
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Thinking Outside the Box
In this week's episode, John talks about our recent project in East Providence, RI at Mega Solutions. Their building had a pipe running under a courtyard, and in order to dig an access pit, our likely scenario was to hand dig the pit. John talks about Marc's outside the box thinking in hiring a...
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What are the BEST Christmas Movies? Songs? Traditions?
Get in the holiday spirit with us at Royal Flush! In this episode, we talk about Christmas traditions and go over the best Christmas movies such as Home Alone, Polar Express and the Grinch, and the best Christmas songs.
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How We're Setting Goals for 2024
With New Year's right around the corner, we sit down and discuss some big changes we made to our business this year, what we learned and how we can apply the same goal of growth in 2024. Check out our website to learn more about what we do: royalflushpipelining.com
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Thanksgiving Weekend (Episode 30)
In this week's episode, John and Kyle sit down and talk about the weekend following Thanksgiving and the big events that surround the transition into the Christmas season. From Black Friday stories, to the appropriate time to put up the Christmas tree, we talk about why this is our favorite time…
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The Best Thanksgiving Foods, Traditions (Episode 29)
In this Thanksgiving themed episode, Kyle and John talk about Thanksgiving and the holiday season coming up. We give our thoughts on Thanksgiving foods like turkey, stuffing, potatoes, cranberry sauce and more. John also shares some of his Thanksgiving recipes and his "dream scenario"…
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Finding a Work/Life Balance
In this episode, John and Kyle sit down and talk about the cliche phrase, "Don't burn the candle at both ends" and how it can relate to a work/life balance. We believe that if you're always working, there's no time left to spend how you want. John also talks about corporate burn out which is...
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Bite Off More Than You Can Chew | Episode 27
In this episode, John and Kyle talk about the phrase "don't bite off more than you can chew" and how in business, you should in fact bite off more than you can chew. We talk about how taking gradual steps outside of your comort zone can lead to growth (personally and professionally), and better...
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How to SAVE MONEY on your taxes (Episode 26)
Looking to save money on your taxes? In this week's episode, John sits down with Matt Robinson whose experience in the tax and accounting world provides some very insightful ways to maximize you and your business's tax savings this year. In this episode, Matt talks about tax deductions and…
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Don't put all your Eggs in One Basket | Episode 25
In this episode, John and Kyle talk about the phrase, "don't put all your eggs in one basket" and how it pertains to business (John in particular, strongly disagrees with this phrase). We talk about how especially when it comes to vendors or suppliers, it pays to put all your eggs in one basket....
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Marketing and Advertising in 2023 (Episode 24)
In this episode, we sit down and talk about our marketing strategy for our service based company. We talk about our goals from a marketing standpoint and how it may differ from different industries. We consider our three "pillars" of marketing to social media, search engine optimization and…
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A Carpenter Is Only As Good As His Tools (Episode 23)
In this episode, John and Kyle talk about our newest pieces of equipment and how they're going to benefit us moving forward. In previous episodes, we've talked about time efficiency and having multiple pieces of the same equipment will allow us to get jobs done much faster in much less time. John...
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Real Estate Investing and Sewer Lines (Episode 22)
In this episode, John and Kyle sit down and talk about real estate investing. When inspecting a home with the potential of buying, most people tend to pay attention to aspects of the home such as the windows and roofing. However, one thing that goes overlooked far too often is the condition of…
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The Customer is Always WRONG (Episode 21)
Often times in a business, the phrase "the customer is always right" gets thrown around a lot. However, in this episode John breaks down why he thinks in certain industries the customer is always wrong. In most industries (some examples are pipe lining, car sales, etc.) the customer THINKS they...
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Saying NO to Business (Episode 20)
In this episode, Kyle and John sit down and discuss why saying no to customers is actually more necessary in our industry than you might imagine. Due to our advanced technology and niche world of plumbing that we exist, our solution isn't always the right solution for a home owner. Sometimes it's...
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What 2023 Has Taught Us So Far (Episode 19)
In this week’s episode Kyle and John sit down and have an “end-of-summer check-in” to discuss upcoming events as well as lessons we’ve learned 8 months into 2023. Having recently lost an employee at our shop in East Providence, it inspired the idea of a “tier-based system” that can allow our...
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Plumbing Terms You Should Know (Episode 18)
In this episode, John and Marc cover a variety of common plumbing phrases that are important to a home owner. Having a general understanding of your home's plumbing can save you from a lot of headache, disaster, and even spending thousands of dollars to fix something that could have been…
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How to Protect Your Business (Episode 17 with John La Terra Bellina)
In this episode, John sits down with John La Terra Bellina to talk about ways to protect your business, should any problems arise. John talks about contract law, litigation and everything in between. He also talks about how important it is for your business to have a good lawyer, accountant and...
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Who Should You Call For These Plumbing Issues? "The Plumbing Umbrella" (Episode 16)
In this episode, John and Marc talk about the various roles there are under what we like to call "the Plumbing Umbrella" such as drain cleaner, HVAC techs, and even your traditional local plumber. We dive into each of their responsibilities and when the right time to call one should be if a...
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Our Ideal Customer and How We Get Customers (Episode 15)
In this episode, we discuss the "behind the scenes" of our business and how we go about acquiring customers from the Southern New England area. John talks about our four "pillars" of business, and that includes SEO, social media, networking, word of mouth, and our outside sales representative. In...
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The Effects of Brain Injuries and Resources (Episode 14 with Michelle Tolleson)
In this episode, John sits down with Michelle Tolleson of the Brain Injury Association of Rhode Island. Michelle discusses the effects a brain injury can have not only on one person, but also the people around them and how it can drastically change someone's day to day lifestyle. Michelle talks...
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How To Use Your Time Efficiently (Episode 13)
In this episode, John and Kyle sit down and talk about ways that time is wasted, specifically in service based fields. When time is wasted, money is wasted. John provides some specific examples of how this happens, and how these issues can be solved. Check out our website: royalflushpipelining.com
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Life as a Rhode Island Police Officer (Episode 12 with Justin Lake)
In this episode, we interview Justin Lake of West Warwick Police Department. Raised as a resident of West Greenwich, Justin doubles as a high school hockey coach. In this interview, we hear Justin's perspective and story as a police officer here in Rhode Island along with a few specific examples…
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Everything You Need to Know About Pipelining (Episode 11)
In this episode, John and Marc sit down and discuss the in's and out's of pipe lining. If you have a broken sewer pipe under your house, business, etc. epoxy pipe lining may be the solution. From the benefits of our technology, to our process, to scenarios where trenchless may be the perfect fix,...
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"The Marc Watson Origin Story" (Episode 10)
In this week’s episode, listen to Marc Watson’s point of view of the beginning stages of Royal Flush. From plumbing with his father Jim Watson, to transitioning to pipe lining, to eventually taking over the operations of the company, hear the origin of Royal Flush Marc’s perspective. Marc and…
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The Most Common Questions About Pipe Lining (Episode 9)
In this episode, we dive into the most common questions we receive in pipe lining. What size pipes can we line? What should you expect the day of a job? How much does our service cost? All of these questions and more are answered in this week's internal episode. If you have any questions…
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Adoption, Addiction, Recovery, Amazon, Success (Episode 8 with Adam Casey)
In this must-listen episode, Adam Casey takes us through his inspirational story of conquering addiction and building a successful e-commerce business via Amazon and eBay. Adam gives us a behind the scenes look at his past and how it shaped him into who he is today. He also touches on his online...
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We Lined a Famous RI Landmark (Episode 7)
In this episode, John and Marc sit down to talk about our most recent lining job at the Biltmore Hotel, as they were experiencing drianing issues in their parking garage. Being a famous landmark right in our backyard in Providence, Rhode Island, we take great pride in having a name like the...
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Former VP of Sales and Landscaping Entrepreneur (Episode 6 with Joe Sbardella)
In this episode, we interview an internal employee here at Royal Flush, Joe Sbardella. Originally a native of Warren, Rhode Island, Joe has an incredible life story. Joe has had a successful career in the corporate world as a VP of Sales that has taken him around the country, living in areas from...
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Just Make the Decision, Decision Making in Business (Episode 5)
In this episode of the Royal Flush Podcast, we discuss how to make better decisions in business. We specifically focus on how smaller companies can make change more easily than larger companies, and how to avoid analysis paralysis. We touch on the importance of making decisions quickly, and how…
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Mortgages and Home Buying (Episode 4 with Jonathan Salinger)
In this episode, we sit down Jonathan Salinger of Flagstar Bank (Providence, RI) to discuss the mortgage industry, as he shares his wealth of knowledge on the topic. We talk about the state of the housing market both before and after the pandemic, and how it promoted the "work from home"...
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We Bought a New Trailer, Providence College Job, Rhode Island Colleges (Episode 3)
In this episode, we talk about our brand new trailer and the philosophy behind buying it. We believe that when buying something like a trailer, trying to save a buck or two on something you're going to get years and years of use out of, ultimately isn't worth it financially. Always go for the…
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The Restaurant Industry, Self Improvement (Episode 2 with Ryan Resendes)
Ryan Resendes is an entrepreneur in the restaurant restaurant industry, from Waterdog Kitchen & Bar in Warren, RI to East Bay Oyster Bar in Barrington, RI. In this episode, Ryan shares some of his experiences in the food business, what has worked for him, some observations he's made along the…
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The American Dream, Starting a Plumbing Company (Episode 1 with Jim Watson)
Jim Watson and his wife Janice migrated from Scotland, to South Africa, to the United States. As a skilled tradesman, Jim wasted no time in the U.S. starting his own company, Royal Flush Plumbing. Jim and John sat down and talked about Jim's journey to the United States and the journey of…
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What to Expect (Episode 0)
In this episode, Kyle and John dive into the inspiration behind the Royal Flush Podcast, and what to expect in future episodes.
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ABOUT THIS SHOW
Welcome to the Royal Flush Podcast; a show hosted by Southern New England's most experienced pipe lining company.
Each week, we'll give you a look behind the scenes of our company. From new developments and exciting projects, to unique challenges and solutions we face. We'll dive into the operations of our business, new innovations in our industry and everything in between. We'll also explore current events in our world, whether it be national news, Rhode Island based news, or new developments in the trenchless world.
We'll also sit down with local business owners in Rhode Island and Massachusetts, as well as industry experts from the trenchless world. As a Rhode Island based company, we believe in community and collaboration, and we believe these conversations will allow anyone to tap into a wealth of knowledge and insight from entrepeneurs within our networks. Discover the challenges they've faced and lessons that they've learned along their journeys and gain ac
HOSTED BY
Kyle McShane
CATEGORIES
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Frequently Asked Questions
How many episodes does Royal Flush Podcast have?
Royal Flush Podcast currently has 44 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Royal Flush Podcast about?
Welcome to the Royal Flush Podcast; a show hosted by Southern New England's most experienced pipe lining company. Each week, we'll give you a look behind the scenes of our company. From new developments and exciting projects, to unique challenges and solutions we face. We'll dive into the...
How often does Royal Flush Podcast release new episodes?
Royal Flush Podcast has 44 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Royal Flush Podcast?
You can listen to Royal Flush Podcast on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Royal Flush Podcast?
Royal Flush Podcast is created and hosted by Kyle McShane.
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