The CX Show S2 E5 - Ritchies (Fred & Wayne Harrison)
from The CX Show Hosted by Jack Di Losa
How do you run Australia’s #1 independent supermarket? We asked the two people who would know. On S2 E5 on The CX Show, we’re joined by Ritchies Stores CEO Fred Harrison and CEO-elect Wayne Harrison for a conversation that goes well beyond supermarkets. With Fred preparing to hand the CEO title to Wayne at the beginning of next year, we got both perspectives on leadership, business and where the supermarket industry is heading next. We talk about what it really takes to become a CEO, dealing with banks and borrowing money in business, and something every food and beverage supplier will want to hear... How do you actually make a good impression when pitching your product to Ritchies Stores? We also look at the future of supermarkets and some fascinating trends already appearing overseas, including the impact of GLP-1 medications on the way people shop and the emergence of dedicated nutrient-dense aisles in US supermarkets. #TheCXShow #Ritchies #Supermarkets #ColdXpress
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