The Difference Between A Client And A Guest

Did you know that the hospitality industry is all about priorities? Salvatore Procopio emphasizes that understanding your role within a team can make all the difference. Salvatore Procopio's story begins in Naples, Italy, where hospitality is more than just a profession; it’s a family legacy. He’s worked at Michelin-starred icons like The Waterside Inn in the UK and Romeo Restaurant under Alain Ducasse, and held key roles at the Four Seasons in Florence. Now, Salvatore is shaping the next generation of hospitality talent,  teaching across campuses in Italy, South Korea, the U.S., and Armenia. One of the key takeaways from Salvatore's experiences is the distinction between a guest and a client.