The Difference between Observation and Evaluation

from Der Entscheidungsraum - Führung. Entscheidungen. Verantwortung. · host Michael Ohlmer

"You're unreliable" — or: "You haven't delivered the documents on time three times."One of these sentences leads to defensiveness. The other to understanding. This episode is about why an evaluation speaks about the person — and an observation speaks about the behaviour. And why that changes everything in a feedback conversation.

Episode metadata supplied by the publisher feed · Published Jun 4, 2026

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