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The Five Whys: How a Simple Problem-Solving Technique Can Help Us Understand What Is Really Going On episode artwork

Oct 3, 2026 7 min

The Five Whys: How a Simple Problem-Solving Technique Can Help Us Understand What Is Really Going On

from Serve Daily Stories Hosted by Chris Baird

Matt Kelly introduces the "5 Whys," a powerful problem-solving technique originally created at Toyota to move past obvious surface symptoms and reveal underlying root causes. By shifting our mindset from immediate judgment to genuine curiosity, this simple method helps improve self-awareness, personal relationships, and everyday decision-making.

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The Five Whys: How a Simple Problem-Solving Technique Can Help Us Understand What Is Really Going On

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This episode is 7 minutes long.

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This episode was published on October 3, 2026.

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