The Founder's Desk Episode 4 | Understanding Clients & Their Needs with Zandile Khulu

In this week’s episode of The Founder’s Desk, Tami Ruschin sat down with Zandile Khulu, Client Service Lead at Style ID Africa, an industry force known for her sharp client intuition and people-first approach. Together, they unpack what it really means to understand clients beyond briefs, KPIs, and deliverables.From decoding client behaviour to building trust and navigating complex expectations, this conversation explores the art and empathy behind lasting partnerships in business.Whether you’re a marketer, founder, or creative leader, this episode offers practical insight into what it takes to keep clients not just happy but heard.Tune in, take notes, and share your thoughts in the comments.Subscribe for more conversations from The Founder’s Desk, where leadership meets lived experience.Follow our guest, Zandile Khulu: https://tr.ee/0wqu2qFollow Us On:Instagram: https://tr.ee/9MFBqITikTok: https://tr.ee/F5wHS1LinkedIn: https://tr.ee/72U7z0#FoundersDesk #TheBusinessOfInfluence #StyleIDApproved