The Future of Customer Engagement ft. Fab Giovanetti

from Interact · host Josh Haynam

In this episode of the Interact Podcast, Josh Haynam sits down with Fab Giovanetti to talk about what marketing really looks like in 2026. As algorithms shift and uncertainty becomes the norm, Fab emphasizes that marketing has always been about one thing: building real relationships. She shares why trust, communication, and emotional connection matter more than ever, and how brands that double down on customer understanding will win long term.Josh and Fab also break down practical strategies for gathering meaningful customer feedback, offering value before asking for anything in return, and creating loyal communities that drive sustainable growth. This episode is a powerful reminder that while tools and trends change, the foundation of great marketing remains the same: people buy from the heart, and relationships are your greatest competitive advantage.Learn more: https://fabgiovanetti.com/

Episode metadata supplied by the publisher feed · Published Feb 27, 2026

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The Future of Customer Engagement ft. Fab Giovanetti

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