The Future of Digital Customer Experience | Innovantage Podcast #21

In this episode of The Innovantage Podcast, host Max dives into the future of digital customer experience with a special guest — Tomer Azenkot, CEO of Vee24. Drawing from his deep expertise in blending AI-driven automation with human-led interactions, Tomer explains why a balanced approach is key to truly delighting customers and forging lasting relationships online.   Why Listen? Tomer reveals real-world success stories, common mistakes companies make, and why “customer-first” often fails in practice without the right execution strategy.   Key Insights? ➡️ Transform your digital customer journey with the right mix of AI and human engagement. ➡️ Avoid the biggest pitfalls in chatbot implementation and automation overload. ➡️ Drive real connections that boost brand loyalty, even in a world of increasing automation. ➡️ Identify the emerging trends in customer experience that businesses can’t afford to ignore. ➡️ Future-proof your strategy to stay competitive in an AI-driven marketplace.   Connect with Our Guest LinkedIn: 🔗 Tomer Azenkot: https://www.linkedin.com/in/tomerazenkot/   Connect with Max (Host) LinkedIn:  https://www.linkedin.com/in/maxim-golikov/   Listen Now & Stay Ahead of AI Investment Trends Spotify: https://open.spotify.com/show/19M3HKc1pbeTkYcOeOkJc0?si=aab60a9ec2864ba2   Apple Podcasts: https://podcasts.apple.com/pl/podcast/innovantage-podcast/id1749330437   Follow for More Insights Innovantage Podcast: https://www.linkedin.com/company/innovantage-podcast/ Sigli: https://www.linkedin.com/company/sigli/ Instagram: https://instagram.com/sigli.gang  Sigli TikTok: https://www.tiktok.com/@sigliofficial Innovantage TikTok: @innovantage