The Future of L&D: From Knowledge Provider to Talent Advisor with Kim Eldred

In this episode of The Science of Excellence, I sat down with Kim Eldred, Director of Talent Development & Management from RSM, where she leads L&D for the consulting practice. Two and a half years ago, she inherited a delivery center. She’s been turning it into an advisory function ever since, against resistance from both the business and her own team. We talked about why AI has made this shift unavoidable, how she restructured her team to operate like a consulting firm, and what separates the people who made the transition from those who left. These 5 insights stood out from our conversation:-Reposition Before AI Repositions You-Structure Your Team Like a Consulting Firm-Expect the Transition to Take a While-Keep Delivering While You Change the Model-Treat Vulnerability As a Core SkillTune into the full episode to learn more!