The Science of Excellence

In this episode of The Science of Excellence, I sat down with Neil Hunter, Chief Learning Officer at Deloitte Canada. Neil has spent his career building talent in professional services and is now leading the change on how organizations develop people in the age of AI.We talked about why AI is hollowing out junior expertise, how to scale apprenticeship, and why the highest form of learning is actually unlearning.These 5 insights stood out:-Protect the Struggle-Remember What It Felt Like Not to Know-Balance Speed with Development-Build the Environment, Not the Program-The Highest Form of Learning Is UnlearningTune into the full episode to learn more!

In this episode of The Science of Excellence, I sat down with Benoit Hardy-Vallee, Director of Human Capital at Deloitte Canada. Benoit has spent years helping organizations move beyond content delivery to build real capability.We talked about why consuming content doesn't develop skills, how to bring back the apprenticeship model in distributed work environments, and why L&D needs to become capability engineers instead of content factories.These 5 insights stood out:-Learning Requires Practice and Feedback-Bring Back the Apprenticeship Model-Manage Learning Like a Product Portfolio-Create Learning Ecosystems, Not Just Events-Turn Your Team Into Capability EngineersTune into the full episode to learn more!

In this episode of The Science of Excellence, I sat down with Kim Eldred, Director of Talent Development & Management from RSM, where she leads L&D for the consulting practice. Two and a half years ago, she inherited a delivery center. She’s been turning it into an advisory function ever since, against resistance from both the business and her own team. We talked about why AI has made this shift unavoidable, how she restructured her team to operate like a consulting firm, and what separates the people who made the transition from those who left. These 5 insights stood out from our conversation:-Reposition Before AI Repositions You-Structure Your Team Like a Consulting Firm-Expect the Transition to Take a While-Keep Delivering While You Change the Model-Treat Vulnerability As a Core SkillTune into the full episode to learn more!