EPISODE · Apr 7, 2026 · 11 MIN
The Ghost Landlord: The £10,000 Sitting in Your CRM You’re Ignoring
from The Estate Agent Consultancy Podcast · host The Estate Agent Consultancy
Let’s talk about something most letting agents won’t admit…You’re spending hundreds on Facebook ads, Rightmove leads and Google campaigns, while completely ignoring the goldmine already sitting in your CRM.Every week, you’re chasing cold prospects who’ve never heard of you.Meanwhile, landlords who’ve already raised their hand… requested a valuation… enquired about your services… or even instructed you in the past……are sitting quietly in your database, completely forgotten.I call them “ghost landlords.”And they are significantly more likely to instruct you than any paid lead you generate this month.In this episode, I break down:• What a “ghost landlord” actually is (and why you’ve got more than you think) • Why most letting agents ignore their own database • The real value sitting inside your CRM right now • A simple framework to reactivate dormant landlords • And why nurturing what you already have will outperform chasing new leads every timeBefore you spend another £1 on marketing…You might want to check what you’re already sitting on.🏆 Nominations and tickets are now available for the first-ever Personal Estate Agency Awards!Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK.Nominate yourself, nominate someone else, or book your tickets here: https://www.personalestateagencyawards.co.uk/ 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro💻 Want to launch or scale your own estate agency business?Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course📅 Want to join our next free webinar?Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinarAny questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com
What this episode covers
Let’s talk about something most letting agents won’t admit… You’re spending hundreds on Facebook ads, Rightmove leads and Google campaigns, while completely ignoring the goldmine already sitting in your CRM. Every week, you’re chasing cold prospects who’ve never heard of you. Meanwhile, landlords who’ve already raised their hand… requested a valuation… enquired about your services… or even instructed you in the past… …are sitting quietly in your database, completely forgotte...
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The Ghost Landlord: The £10,000 Sitting in Your CRM You’re Ignoring
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