The Great Disconnect: Rebuilding Confidence & Connection at Work | Milo Wilkinson, Luke Cook

In a world where we’ve never been more connected, many of us have never felt more alone. Despite endless Zoom calls, hybrid schedules, and digital “check-ins,” something fundamental is missing from today’s workplaces: genuine human connection. The result? Leaders are burning out, teams are disengaged, and cultures are fraying under the weight of silence, stress, and constant change. In this powerful conversation over a fresh batch of Nespresso Professional, our partner in this series,—hosted by Yasmin London, and featuring behavioural expert Milo Wilkinson and Cuppa.tv founder Luke Cook—we confront The Great Disconnect head-on. Together, they explore why so many workplaces are struggling to build belonging and what leaders can do differently. What you’ll learn: Why change itself isn’t the problem—loss is, and how leaders can help teams reconcile it. The difference between fitting in and belonging, and why psychological safety alone isn’t enough. How communication “love languages” and rituals of connection can rebuild culture in a hybrid age. The neuroscience of why disconnection hurts like physical pain—and what to do about it. Practical ways to spark curiosity, have braver conversations, and make connection part of everyday leadership. Blending science, story, and lived leadership experience, The Great Disconnect is not just another talk—it’s a wake-up call and a turning point. This is a reminder for us that sometimes the most impactful shifts in leadership start with a simple conversation over coffee. Part of our Cuppa.tv leadership series, this conversation is designed to inspire action and spark new ways of thinking. Because when we talk about what really matters, we create workplaces that matter. This episode is brewed with Nespresso Professional—because every workplace deserves a great cup of coffee. Nespresso Professional - Connecting over Coffee - https://bit.ly/nespressoprofessionallessonsfromleaders In a world where connection is often lost in the rush of daily operations, Nespresso Professional believes in the power of small moments to bring people together. Whether it's a pause between meetings or a shared conversation in the break room, coffee can be a catalyst for meaningful human interaction. We’re proud to support conversations that matter - because sometimes, the most impactful ideas begin with a simple cup of coffee. We have a range of high-quality commercial coffee machines designed to meet the needs of all sized business’. Chat to us in person at the next Cuppa event about how the perfect cup of coffee can elevate your business, or visit our website.