The Human Stakes Behind the Data
from The Totally Adequate Podcast Hosted by Quest Analytics
About this Episode Recorded live at Quest Analytics® Vision Quest 26 in Chicago, this episode brings together a patient and a clinician for a candid conversation about what provider networks mean at the human level. Shanna Adamic — author, speaker, and six-year patient navigating misdiagnosis, fragmented care, and a life-saving brain surgery — interviews Dr. Luke Hansen, Chief Medical Officer at Arcadia, on why the work of building networks is mission-driven work. Topics Covered Shanna's six-year patient journey — and what it taught her about fragmentation, misdiagnosis, and the importance of connected care Dr. Hansen on why clinical medicine defaults to the most common diagnosis, and what it takes to get to the right answer Why a "contracted network" and an "accessible network" are not the same thing — and what health plan professionals can do about it How the networks our clients build create real-world access for real people Why both guests believe we may be entering the first truly intelligent era of healthcare Guests: Shanna Adamic — Author, Audacious Optimism; Director, Oracle Health Executive Content & Oracle TV Dr. Luke Hansen, MD, MHS — Chief Medical Officer, Arcadia Host: April Beane, VP of Marketing, Quest Analytics®
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