The Totally Adequate Podcast
by Quest Analytics
Maybe you’ve heard healthcare is complicated. We certainly have. That’s why we created The Totally Adequate Podcast, to unpack the complexities of Provider Data networks and help you build NEXT LEVEL access for your members.
Episodes
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AI Is a How, Not a Why, Rethinking Product Strategy for Health Plans
About this episode: AI is a tool for reaching a goal, and health plan leaders get the most from it by starting with the problem they need to solve. Chris Lance, Chief Product Officer at Quest Analytics®, and Adam Sullivan, an independent consultant who previously led data science work at Change...
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How Health Plans Can Close the Gap Between AI Ambition and Data Reality
About This Episode Payers are confident AI belongs in provider network management. The question is whether the data underneath it can keep up. In this episode, we bring you a recent webinar recorded with Quest Analytics and HLTH, built around a new Becker's Healthcare survey of 103 health plan...
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Inside the Lab: Data Science at Quest Analytics
Everyone talks about the importance of clean, accurate provider data, but who's actually doing the work to make that real? In this episode of The Totally Adequate Podcast, host April Beane brings two members of Quest Analytics' data science team out of the lab and onto the mic. Subhash Seelam and...
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The Human Stakes Behind the Data
About this Episode Recorded live at Quest Analytics® Vision Quest 26 in Chicago, this episode brings together a patient and a clinician for a candid conversation about what provider networks mean at the human level. Shanna Adamic — author, speaker, and six-year patient navigating misdiagnosis,...
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The Network Promise Starts with Data
About this Episode Provider data plays a central role in delivering on the promise health plans make to their members. Its accuracy and reliability strengthen trust with patients and partners, meet regulatory requirements, and drive opportunities to leverage AI innovations. In this episode, we…
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You Can Buy Software, You Can't Buy Partnership
About this Episode: Success in provider network management starts with the right partners by your side. In this episode of The Totally Adequate Podcast, host April Beane sits down with Meghan Harrison and Eun Perry from Quest Analytics' Client Services team for an honest and engaging conversation...
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Provider Data Accuracy and Network Strategy: What Health Plan Executives Need to Know for 2026
About this Episode: Provider data accuracy and network strategy are strategic priorities for health plans to consider. With heightened regulatory scrutiny, evolving network adequacy standards, and rapid AI adoption, data integrity sits at the center of compliance, member experience, and…
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From Crisis Response to Proactive Care: Improving the Patient Journey with AI and Innovation
About This Episode Join a candid conversation about the realities of navigating healthcare today. Hear how system-level gaps can delay care, and how industry innovators are using AI and technology to improve the patient experience. Shanna's journey brings the stakes to life, showing why care…
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A Guide to AI-Driven Network Design
About This Episode In this episode, we share a technical-to-operational playbook that covers data quality issues and AI-driven network design. Join our guests as they break down a data-first approach that enables success. How to identify and fix data issues that break analytics and ML. How to use...
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Smarter Healthcare Networks With Affiliation Intelligence
Guests: Bob Tavernier, Solutions Executive, Quest Analytics | Connect on LinkedIn Joshua Abraham, Director of Network Strategy, CommonSpirit Health Host: April Beane, VP of Marketing, Quest Analytics | Connect on LinkedIn About This Episode Affiliation intelligence is transforming the development...
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Navigating Texas Network Adequacy Requirements
About This Episode Texas has introduced some of the most stringent network adequacy requirements in the country that reshapes how health plans design, monitor, and report on provider networks. Join expert Stephanie Stephens, a former Texas regulator, as she sits down with the Quest Analytics team...
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Bonus Episode: Why Vision Quest Took a Break And What's Coming Next
In this special bonus episode, Sophia Timmermeyer sits down with April Beane, VP of Marketing at Quest Analytics, to share an exclusive behind-the-scenes look at Vision Quest 2026. Hear the story about the strategic pause in 2025 and learn how that time was used to refine and redesign the...
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Insights and Strategies for Achieving High Quality Healthcare Provider Networks
In this episode host April Beane, VP of Marketing at Quest Analytics, is joined by Bob Tavernier, Sales Solution Executive at Quest Analytics, and Dr. Luke Hansen, Chief Medical Officer for Arcadia. Together, they discuss strategies and insights for improving healthcare provider network…
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Driving Network Adequacy for Dual Eligibles: Overcoming Challenges and Delivering Solutions
Discover the intricate world of network adequacy for dual eligible populations—those who qualify for both Medicare and Medicaid—and the unique challenges they face in accessing comprehensive care. Join experts Zach Snyder, JD, MPA (Quest Analytics), Tricia Beckmann, JD (Faegre Drinker), Kacey...
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The REAL Health Providers Act: What Health Plans Need to Know
Are health plans prepared for the sweeping changes proposed under the REAL Health Providers Act? In this episode, Kate Deiters and Zach Snyder break down the legislation's key provisions and explore how it could transform the way Medicare Advantage Organizations manage provider directories…
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Executive Order on Healthcare Price Transparency: What You Need to Know
In this episode, host Kate Deiters sits down with Zack Snyder, VP of Government Affairs at Quest Analytics, to discuss the Executive Order Making America Healthy Again by Empowering Patients with Clear, Accurate, and Actionable Healthcare Pricing Information. Tune into this episode, to hear: What...
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Proposed Medicare Advantage Rule & California Assembly Bill
In this episode of The Totally Adequate Podcast, we delve into the proposed rules for Medicare Advantage organizations and the new California Assembly Bill. Join Kate Deiters and Zach Snyder as they discuss the key aspects of these policies and their potential impact on healthcare provider…
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The Final 2026 Payment Notice: Network Adequacy Updates for Qualified Health Plans
The Final Notice of Benefit and Payment Parameters for 2026 is out, and we're here to break it down for you. Kate Deiters and Zach Snyder discuss the key changes in network adequacy requirements. Tune in to learn how these changes will impact Qualified Health Plans (QHPs) Certification for…
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Health Policy Updates: Proposed Payment 2026, MCO Final Rule, MHPAEA Final Rule, and CMS Provider Directory Pilot
Get ready for 2025 with the latest insights on major health policy changes! Join Kate Deiters and Zach Snyder as they break down federal policy updates related to network adequacy and provider directory accuracy. Discover what's changing and how you can start preparing for the new requirements....
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Bonus Episode: Vision Quest 2024 Preview with April Beane
Get an Exclusive Preview of Vision Quest 2024 with April Beane! In this episode, guest host Kate Deiters, sits down with April Beane, VP of Marketing at Quest Analytics, to discuss what makes Vision Quest the premier forum for professional development in healthcare provider network management and...
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Health Policy Updates: Talking Medicare Advantage and Marketplace Final Rules
Big changes are coming to Medicare Advantage and Marketplace policies! April Beane and health policy expert Kate Deiters dig into the CMS Contract Year 2025 Medicare Advantage and Part D Final Rule and HHS Notice of Benefit and Payment Parameters for 2025 Final Rule. Discover what these updates...
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The Art of the Possible: Next Generation Structured Provider Network Strategies
Leaders from Quest Analytics and Highmark Health join April Beane to discuss the future of provider network performance. As strategies evolve, how we build networks is critical in achieving member and payer outcomes that drive business success. Finding the path to "right-sized" networks is also...
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The Role of Health Networks in Shaping Healthcare
The national talk track in healthcare tends to focus on cost, utilization management, serving underserved and high-cost populations, benefit design, and consumer engagement. Underappreciated, or even ignored, is the underlying platform on which everything rides: the health network. In this…
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The Last Decade in Healthcare Provider Network Management
What a difference 10 years makes! In this episode, host Kate Deiters talks with Eliza Hoffman, VP of Regional Payers at Quest Analytics, about the last decade in healthcare provider network management. From what's changed to aha moments to the current hot topics, Eliza shares her perspective on…
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Keeping Up With The Health Insurance Industry
Host Kate Deiters sits down with Anita Shields, Director of Client Support & Training at Quest Analytics. We talk about Anita's experience in the insurance industry and how she got her start at Quest Analytics. Anita shares some tips for keeping up with the industry and what it takes to stay on…
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Talkin' Telehealth
Kate Deiters and Zach Snyder discuss the current state of telehealth. The crystal ball is glowing bright as Zach and Kate peek into the future of telehealth credits and how states could be impacted. Guest: Zach Snyder, VP of Government Affairs, Quest Analytics Host: Kate Deiters, Marketing...
About this show
Maybe you’ve heard healthcare is complicated. We certainly have. That’s why we created The Totally Adequate Podcast, to unpack the complexities of Provider Data networks and help you build NEXT LEVEL access for your members.
Hosted by
Quest Analytics
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