The importance of generating trust with clients

Matthew Scafidi may take an almost theatrical approach to his auctions, but it all helps in building and strengthening his reputation as a real and relatable person. In this podcast Tim Neary catches up with top 100 ranked agent Matthew Scafidi to discuss how localism can be key to establishing water-tight client relationships. With the majority of his staff living within 3km's of the Noel Jones Mitcham offices, Matthew has no issue with bumping into buyers while he is out with his family - In fact he sees the benefit in being recognized as part of the local community as almost priceless. You will also find out: -How over-sharing with your client can give you more control of the sales process -The way to approach listing presentations to give you the best chance of success -The one question that he always asks his clients Tune in now to hear all this and much, much more in this episode of Secrets of the Top 100 Agents! www.realestatebusiness.com.au FOLLOW US: Did you like this episode? Show your support by rating us or leaving a review on iTunes (The Secrets of the Top 100 Agents) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend your voice to the show, email [email protected] for more insight! iTunes: apple.co/2yvaRZK Facebook: bit.ly/2gr90k8 Twitter: bit.ly/2gryU77 LinkedIn: bit.ly/2yqssV8 www.realestatebusiness.com.au