EPISODE · Nov 22, 2023 · 45 MIN
The Insurance Couch - All about Claims
from Insurance Couch Podcast · host Nikolaus Sühr
Get Your Insurance Fix on "The Insurance Couch" Podcast! Join Oliver Lang, former CEO of InsurTech Unicorn Wefox/One Insurance, Supervisory board member and Advisor and Nikolaus Sühr, Co-Founder and CEO of InsurTech Enabler KASKO as they bring you unique insights from their experiences in the insurance world. This episode is all about claims and handling them🎙️ These are some key points about what to expect to learn from the conversation in this podcast session: Claims handling is an insurer’s core product. Our product doesn’t have to be great as it is used so infrequently. The more people use our product, the more expensive it is for everybody. Stop talking about customer-centricity in claims processes. Getting rid of exclusions in T&Cs is ultimately customer-centric. Listen in to "The Insurance Couch" to stay tuned for the newest chatter about the industry! #insurance #insuranceindustry #versicherungsbranche #versicherung #versicherer #claims #schadenabwicklung
What this episode covers
Get Your Insurance Fix on "The Insurance Couch" Podcast! Join Oliver Lang, former CEO of InsurTech Unicorn Wefox/One Insurance, Supervisory board member and Advisor and Nikolaus Sühr, Co-Founder and CEO of InsurTech Enabler KASKO as they bring you unique insights from their experiences in the insurance world. This episode is all about claims and handling them🎙️ These are some key points about what to expect to learn from the conversation in this podcast session: Claims handling is an insurer’s core product. Our product doesn’t have to be great as it is used so infrequently. The more people use our product, the more expensive it is for everybody. Stop talking about customer-centricity in claims processes. Getting rid of exclusions in T&Cs is ultimately customer-centric. Listen in to "The Insurance Couch" to stay tuned for the newest chatter about the industry! #insurance #insuranceindustry #versicherungsbranche #versicherung #versicherer #claims #schadenabwicklung
NOW PLAYING
The Insurance Couch - All about Claims
No transcript for this episode yet
Similar Episodes
Mar 26, 2026 ·1m
Jan 2, 2026 ·47m
Dec 21, 2025 ·46m