EPISODE · Apr 10, 2024 · 54 MIN
The Insurance Couch - High Frequency Claims
from Insurance Couch Podcast · host Nikolaus Sühr
Get Your Insurance Fix on "The Insurance Couch" Podcast! Join Oliver Lang, former CEO of InsurTech Unicorn Wefox/One Insurance, Supervisory board member and Advisor and Nikolaus Sühr, Co-Founder and CEO of InsurTech Enabler KASKO as they bring you unique insights from their experiences in the insurance world. This episode is all about high-frequency claims and how they affect the insurance industry 🎙️ High-frequency claims lines can be handled profitably with exclusions without lowering prices. Making it harder for customers to hand in claims esp. around proof of purchase and loss is key to ensure profitability. Detecting fraud is even more important for high-frequency claims products as people cheat more. You must force customers into digital journeys. Behavioural psychology can help drive down claim frequency Listen to "The Insurance Couch" to stay tuned for the newest chatter about the industry! #insurance #insuranceindustry #versicherungsbranche #versicherung #versicherer #protection #cover #claims
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The Insurance Couch - High Frequency Claims
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