Episode 3: Finding dignity in Customer Support | Ayomide Abdullahi-Makinde

Most people think Customer Support is where careers begin—not where meaningful careers are built.In this episode of Breakfast & Launch, I sit down with Ayomide Abdullahi-Makinde, a Customer Support Specialist and advocate who is helping professionals around the world see the role differently.What started as a job she never planned to pursue became a career she now passionately champions. The turning point? Realizing she was responsible for accounts worth over ₦1 billion, and that Support wasn't simply answering tickets—it was driving real business outcomes.Along the way, we discuss:Why Customer Support is one of tech's most misunderstood rolesHow a great manager changed Ayomide's perspective on her careerWhy Support professionals often underestimate their own valueCareer growth opportunities beyond frontline supportBuilding a personal brand by creating value instead of chasing viralityWhether you're in Customer Support, Customer Success, Operations—or simply trying to build a meaningful career—you'll find ideas here that challenge conventional thinking.