The Operational Side of PI Growth

Episode 54In this episode of the Circle of Trust podcast, hosted by law firm CMO Keith Dyer and powered by LEXGRO, Keith interviews Richelle Bauman and Jose Torres of Lawbox, a company providing “pre-litigation as a service” for personal injury firms from client onboarding through demand drafting.They explain how Lawbox acts as an extension of a firm by opening claims, gathering records, coordinating treatment, establishing liability with attorneys, drafting demands and medical chronologies, and using proprietary technology with a human-in-the-loop model staffed by experienced U.S.-based case managers.The discussion covers common firm pain points, especially intake breakdowns, poor CMS data transfer, and excessive time-on-desk, and how Lawbox builds systems to improve cash flow. Watch the episode on YouTube: https://youtu.be/oYkh3WubxAELearn more about LEXGRO: https://lexgro.com/