How Organizational Care Can Transform Universities from the Inside Out | Dr. Kevin McClure, author of "The Caring University"

In this thought-provoking episode, Richard speaks with Dr. Kevin McClure about the realities of burnout, trust, and organizational care in higher education. Drawing from his research, his book The Caring University, and years of interviewing higher ed professionals, Dr. McClure explains why so many faculty and staff feel stretched thin, and why the solution can’t just be “better individual time management.” Instead, the conversation explores how institutions can create healthier, more sustainable workplaces by rethinking systems, leadership, employee voice, compensation, hybrid work, and the gap between stated values and lived experience. They also unpack how the pandemic accelerated long-running issues in higher education, why trust is the foundation of healthy organizations, and what it really means for universities to act with integrity. If you care about higher ed leadership, workplace culture, employee wellbeing, or the future of trust in organizations, this episode offers a practical and profound human perspective on what change could look like and where it’s already happening.