The Phone Lady- Mary Jane Cobbs

Mary Jane Copps has been writing her own paycheque since 1985, first as a freelance journalist and then launching a North American marketing company in 1987. She embraced her alter ego – The Phone Lady – in 2006 and has worked with over 700 clients training over 14,000 individuals how to communicate effectively - on the phone, by email, and on camera. She has been profiled as a communications expert by the Wall Street Journal, National Post, The Globe & Mail, CBC, CTV, Global as well as other publications, television, and radio outlets throughout North America (including a very silly skit on This Hour Has 22 Minutes!). She is also the author of The Phone Book: Essential Telephone Communication Skills and writes a weekly blog on all things … phone! In May 2016, Mary Jane was awarded the national BDC Mentorship Award through Futurpreneur Canada for her work with young entrepreneurs, helping them grow their businesses and maximize their impact on the economic growth of Atlantic Canada. Currently, Mary Jane is in the midst of introducing a new brand that embraces all of the communication skills she studies, writes about, and teaches. Watch for the consistent appearance of InspireConversation in 2021. Check her out: https://thephonelady.com/Thanks for listening! Follow us on Facebook or Connect on  Linkedin