The Planning Process of the “WISE ASSIST” Daily Living System for Senior Citizens

This paper presents the planning process for a mobile application for senior citizens called Wise Assist. According to the World Health Organization, Malaysia will become an aged country, and it has been reported that one in six people will be over 60 years of age by 2030. Along with this prediction, there are several suggestions expressed by the Deputy Minister of Women’s, Family, and Community Development to develop initiatives and innovative ideas that can contribute to the welfare and enrich the lives of the elderly in Malaysia. Therefore, this research aims to develop a mobile application that provides services to help caregivers ensure that senior citizens receive proper age care and allow them to perform their daily tasks easily. Although many applications are developed nowadays, the main issue is targeted at senior citizens. In this case, they are one of the groups that need attention because although modern information technology products are affecting the younger generation’s lifestyle, they have a much smaller impact on senior citizens. In general, although this application will be used by caregivers, in a broader context, it will have a large impact on the lives of senior citizens. For example, caregivers can book a companion for senior citizens whenever they need one, such as going to an appointment for dialysis or other medical appointment purposes. This application mainly targets caregivers or family members who have difficulty or issues in accompanying senior citizens for medical checkups whenever they have other schedules that conflict with the date of the appointment by booking an assistant who will accompany senior citizens at home while they are not available. Therefore, it is highly recommended that caregivers use this application to ensure that senior citizens receive proper health care.