EPISODE · Jan 31, 2019 · 18 MIN
The Power Hour 1/30/2019
from Power Hour Optometry
If a staffer is out, do other staffers pitch in? Or do they say, "That's not my job?" Every person in the office needs to do whatever it takes to keep all the balls in the air--and that means understanding the job BEFORE they have to do it. This week, learn 5 reasons to cross-train your staff.
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