The Power of Story: Shaping Hearts and Minds through Documentary Films | Carolyn Jones & Lisa Frank | EP 23

In this episode of Care Anywhere, host Lea Sims explores the transformative power of storytelling in healthcare through documentary film. She is joined by acclaimed filmmaker Carolyn Jones and creative leader Lisa Frank to discuss how powerful narratives can shape perceptions, influence decision-making, and drive meaningful change across healthcare systems.Carolyn and Lisa share their experiences bringing real stories to life, highlighting the unique role documentary filmmaking plays in elevating authentic human experiences. Through unscripted moments and deeply personal narratives, storytelling becomes more than a creative endeavor—it becomes a tool for empathy, education, and advocacy. Their work demonstrates how film can spotlight the realities of healthcare, amplify underrepresented voices, and foster deeper understanding among audiences.Throughout the conversation, Carolyn and Lisa provide insight into the creative and ethical process behind impactful storytelling. From gaining the trust of participants to responsibly capturing sensitive moments, they emphasize the importance of authenticity, respect, and intentionality. The most compelling stories, they explain, are those that create emotional connection—allowing viewers to see the humanity behind the profession and the people within it.Lea, Carolyn, and Lisa also discuss how storytelling influences behavior and decision-making in healthcare. Stories can inspire patients, inform clinicians, and guide leaders by offering perspectives that data alone cannot convey. By blending narrative with insight, documentary storytelling becomes a powerful way to bridge gaps, challenge assumptions, and encourage more human-centered approaches to care.Another key theme of the episode is the evolving media landscape and the growing demand for authentic content. Carolyn and Lisa explore how documentary-style storytelling helps organizations build trust and communicate complex ideas in a relatable way. In an increasingly digital world, stories that feel real and emotionally resonant stand out—and have the potential to create lasting impact.Listeners will come away from this episode with a deeper appreciation for how storytelling can shape hearts and minds. Carolyn and Lisa’s perspectives highlight the critical role of narrative in humanizing healthcare, elevating important conversations, and inspiring progress across the industry.For more episodes of Care Anywhere: The Global Health Workforce Podcast, visit TruMerit.org or listen on your favorite podcast platform.