EPISODE · Apr 28, 2022 · 23 MIN
The Practical Advice to Set-up a Successful Chatbot that Your Customers Actually Appreciate
from Mission Matters Business Podcast with Adam Torres · host Adam Torres
There’s endless examples of chatbots failing miserably. ChatBots have been adopted by so many companies because they cut costs, but oftentimes these interactions don’t solve the customer’s problem or eventually get passed to a human, which can create a negative image of the company, with a significant number of users not returning as a result. In this episode, Adam Torres and Eliav Cohen, Founder of The Bot Lab, explore what executives need to know when it comes to deploying chatbots successfully.Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be interviewed by Adam on our podcast:https://missionmatters.lpages.co/podcastguest/ Visit our website:https://missionmatters.com/ Support the show More FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia Learn more about your ad choices. Visit podcastchoices.com/adchoices
What this episode covers
There’s endless examples of chatbots failing miserably. ChatBots have been adopted by so many companies because they cut costs, but oftentimes these interactions don’t solve the customer’s problem or eventually get passed to a human, which can create a negative image of the company, with a significant number of users not returning as a result. In this episode, Adam Torres and Eliav Cohen, Founder of The Bot Lab, explore what executives need to know when it comes to deploying chatbots successfully.Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be interviewed by Adam on our podcast:https://missionmatters.lpages.co/podcastguest/ Visit our website:https://missionmatters.com/ Support the show More FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia Learn more about your ad choices. Visit podcastchoices.com/adchoices
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The Practical Advice to Set-up a Successful Chatbot that Your Customers Actually Appreciate
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