The Problem With Feedback

Feedback. It's difficult to give, difficult to receive, yet absolutely crucial for continual growth. Nearly 70% of employees feel anxious about receiving feedback, and only 2.6% of colleagues step forward to deliver it when it matters most. When feedback isn’t timely or effective, it directly undermines organisational and individual performance. This Base Camp episode explores the real impact of feedback and provides tools to turn resistance into growth.00:00 The Challenge of Feedback09:18 Defining Feedback and Its Importance16:43 Personal Experiences with Feedback23:43 How Feedback Impacts The Brain29:40 The Role of Social Capital and Psychological Safety39:24 The Skill of Receiving Feedback43:07 Offering Perspectives rather than Feedback44:15 Understanding the First and Second Score46:05 Curiosity vs. Defensiveness in Feedback Reception48:20 Mindset Matters: Fixed vs. Growth49:09 Training Teams to Receive Feedback Effectively52:10 Normalising Emotional Reactions to Feedback54:18 The Role of Leaders in Feedback Dynamics56:58 Shifting Focus: From Giving to Receiving Feedback01:01:05 Navigating Identity and Attribution in Feedback01:04:24 Generational Differences in Feedback Reception01:08:45 Leveraging Technology for Feedback01:17:46 Combining Frameworks for Effective Feedback DeliveryShow notesBattling the Demons between our two ears: https://www.buzzsprout.com/2412095/episodes/16124844Games People Play - Life Positions: https://www.amazon.com.au/Games-People-Play-Psychology-Relationships-ebook/dp/B002RI9IPGThe Second Score: https://www.youtube.com/watch?v=FQNbaKkYk_QContact: corporate-sherpas.au