The Psychology of Projects: What Drives Success (and Failure)

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why successful digital transformation is rarely about software alone and why the real challenge often lies in leadership, communication, and execution. Joining us is Tim Holter, Vice President of Delivery at S4A IT Solutions. With decades of SAP delivery experience, Tim shares how organizations can bridge the gap between technology planning and real operational success. Key Highlights Why Implementations Fail: Tim explains why technology projects struggle despite strong systems. The Human Side of Delivery: Tim shares how psychology and communication shape project outcomes. Practical Habits for Success: Tim highlights the most common mistakes organizations make during implementation. Aligning Teams and End Users: Tim explains how businesses can close the planning-to-execution gap. The Future of Technology Delivery: Tim shares what leaders should prepare for over the next decade. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.