The Real ROI of Flex Office Tech with Kurt Patrick

In this episode of PlotLines, Heather and Britni are joined by Kurt Patrick, Senior Enterprise Account Executive at essensys, to unpack what’s really fueling the next chapter of coworking and flex office growth. Kurt shares how tech infrastructure—from smart Wi-Fi to tap-to-book systems—is no longer a nice-to-have, but a business-critical part of modern real estate strategy. The conversation explores why coworking’s resurgence is different this time, how hospitality-style amenities are reshaping tenant expectations, and why data is quickly becoming a landlord’s most valuable asset. Kurt also offers a behind-the-scenes look at how players like Hines and Tishman are leveraging proptech to create better leasing outcomes, and why the flex office model may be due for a valuation rethink. Tune in for a candid look at how technology is changing the math—and mindset—around commercial real estate.