The Retail Returns Crisis with IHL Group’s Greg Buzek episode artwork

EPISODE · Mar 12, 2026 · 1H 7M

The Retail Returns Crisis with IHL Group’s Greg Buzek

from BlueStar Nation · host BlueStar Nation

Retail returns are a $1.9 TRILLION "business," and growing faster than sales for most retailers. As more brands offer fast, free returns, we've trained a generation of consumers to overbuy and expect a frictionless return experience. What does that do to the retail supply chain and inventory? To answer that question, we turn to IHL Group's Greg Buzek, who comes loaded with data, insights, and suggestions for approaching retailers with solutions that could turn a crisis into an opportunity.   Around the Nation: Follow BlueStar on LinkedIn...we're a good hang! #VARValue - What should we be discussing with retail customers to help them mitigate losses from returns and future-proof their operations?   On Our Radar Greg - AI frontier models Dean - The Olympics stuffed animal and how Canada's hockey team reacted John - AI takes "Humanity's Last Exam"   Keep in Touch! Email – [email protected] LinkedIn - https://www.linkedin.com/company/blue-star Subscribe to the BlueStar Nation Newsletter - https://nation.bluestarinc.com/#subscribe    Sponsored by: Elo's Self-Service Array

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The Retail Returns Crisis with IHL Group’s Greg Buzek

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